Who we are

Our website address is: https://productionsofdust.com.  Dust Productions, LLC is a registered business in the state of Florida.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you provide us information in a contact form, we just use your information to help you solve whatever problem you might be having.  That email address might then get automatically added to my list of contacts in gmail, but I don't use that for anything other than helping answer your immediate questions.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We do not currently use any analytics.

Who we share your data with

We do not share your data, but you may be required to input your data into a form by our payment processor(s), should you choose to buy something from us.  We currently use Stripe, which has a section later in this policy.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you have purchased something from us, your data (name, email, date(s) of purchase, product(s) purchased, amount paid, order status, etc.) will be kept indefinitely for administrative and legal purposes.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Google Drive: Regular backups of this website and database are stored offsite in an encrypted Google Drive folder.

Stripe: Any payments made on this website are securely processed through Stripe.

Gmail: Any email address and other content entered in a contact form will be sent to my email account.

CanvasPop: To fulfill artwork orders, your shipping address and name are shared with them.

Your contact information

For requests or information about this policy, please contact me via email: dusty.hunsaker at gmail dot com

Additional information

How we protect your data

We use strong passwords on our administrator accounts and store your data using industry standard best practices.

What data breach procedures we have in place

We use a plugin called SecuPress to notify us of any sort of data breach or attempted breach.  If a breach has taken place, we would contact anyone we believe was affected.

What third parties we receive data from

None

What automated decision making and/or profiling we do with user data

None

Industry regulatory disclosure requirements

N/A

WooCommerce

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for several years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example --

Stripe Payments

We process our payments through Stripe.  This means your information is shared with them during payment processing.  You can read more about their privacy policy here: https://stripe.com/gb/privacy

CanvasPop

We create our canvas prints through CanvasPop.  They take care of the shipping and handling for us as well, so your shipping address will be shared with them for order fulfillment.  You can read their terms of use here: https://www.canvaspop.com/help/terms-of-use